Support

What's the difference between free and paid?

Free gives you 10 curated scenes a day, the full 36-emotion Star Map, Dark Field (the tactile mode), your personal constellation, the collected list of every scene you've rated, and the ability to write your own scenes (from the Me page's pencil icon) and submit them to the community pool — every day, forever, offline. The $6.99 one-time unlock adds unlimited scenes, the ability to read scenes other people have written and submitted, classical poetry and literary excerpts as separate content types, and cloud sync across your devices. No subscription, no ads, no data sold.

Can I switch the app to another language?

Yes. Open Settings (gear icon, top-right of the Star Map) → Language, then pick English, 中文, Español, or 日本語. The whole interface and the emotion list change immediately — no restart. By default we follow your iOS system language. Each locale carries its own scene corpus, so Chinese readers see Chinese scenes, Spanish readers see Spanish scenes, and so on.

Why does my Chinese version have more emotions than the English one?

Some emotions are difficult to translate cleanly across languages — they live in one culture's vocabulary but not another's. Rather than force a translation, we let each language carry the emotions that make sense in that language. Chinese gets 委屈, 心疼, 思念, 惊喜, 无奈, 感动, 释怀 in addition to the 36 core ones. Spanish gets duende, vergüenza ajena, madrugada, morriña. Japanese gets 物の哀れ, 甘え, 幽玄. The 36 shared core emotions overlap across all locales so you can still meaningfully compare your reading to other readers, even those reading in other languages.

What are "Content types"? Why are some locked?

Settings → Content types lets you pick what kind of writing the picker draws from when you tap a star: All, Prose only, Poems only, or Excerpts only. Prose is modern original short scenes — the entire free-tier corpus is prose. Poems are classical or canonical poetry (唐诗, haiku, Baudelaire, etc.). Excerpts are short passages from public-domain literary works (Whitman, Pessoa, etc.). Poems and excerpts are part of the $6.99 unlock; if you tap a locked option, you'll be invited to unlock.

How do I unlock the full app?

Open the app and tap the gear icon in the top-right corner of the Star Map to reach Settings, then tap Unlock the full dictionary. The unlock is a one-time $6.99 purchase — no subscription, ever. If you've already purchased on this Apple ID or Google account, tap "Restore Purchases" to reinstate it on a new device.

I purchased feelune but my unlock didn't carry over to my new phone.

Go to the paywall screen and tap "Restore Purchases." As long as you're signed in with the same Apple ID or Google account you used to buy, it will restore at no charge. If it doesn't work, email us with your order number and we'll sort it out.

Does feelune work offline?

Yes — every screen works without an internet connection. Your ratings are saved locally first. If you've signed in with Apple and come back online, they sync in the background so they're available on every device signed into the same Apple ID. Without sign-in, ratings stay on this device only.

Do I need to sign in?

No. The whole app works anonymously. Sign in with Apple is offered in Settings → Account, and its only purpose is to back up your ratings to the cloud and let them follow you to a new device. We never see your real email — Apple's relay address is what we receive — and we never use it for marketing. You can sign out at any time without losing local data.

Why is Dark Field there? How do I use it?

Dark Field is feelune's tactile / audio-led mode — the screen turns black, the stars become a touch landscape under your fingertip, and a voice reads each emotion as you near it. Trigger it from the Star Map by shaking your phone. It's our accessibility flagship, designed alongside blind testers, and it's also genuinely lovely with eyes closed. Note: VoiceOver must be off (Dark Field replaces it for that session). Two fingers up/down adjust speech speed; shake again to exit.

How do I write my own scene?

From the Star Map, long-press an empty area between stars (1.5 seconds). The app opens a writing surface; type your moment, then score it on the emotions it evokes. Your entries live only on your device by default. If you'd like to share a scene with the community pool, you'll be offered an opt-in submission step — every submission is reviewed before it appears in other readers' pools, and is decoupled from your identity once it leaves your device. See the Privacy Policy for the full mechanic.

How do I reset my data?

Inside the app, open Settings (gear icon top-right of the Star Map) → Delete my data. This clears your local ratings, your personal constellation, and your anonymous session. Your one-time purchase is tied to your Apple ID or Google account and is not affected by resetting your data.

What data does feelune collect?

If you stay anonymous: only the scene ids you rate, the scores you give, the locale, and timestamps — no name, no email, no location, no advertising identifier. If you sign in with Apple: also Apple's relay email and a stable user id, used purely to sync your ratings to other devices. See our Privacy Policy for the full picture, and Apple's privacy nutrition labels on the App Store listing for the same data in Apple's standard format.

Can I turn off crash reports?

Yes. Settings → Diagnostics → Send anonymous crash reports. The toggle starts on by default; turning it off is immediate and also discards any reports the app had buffered offline. Reports never contain anything you wrote, scenes you rated, or rating values — only stack traces from when the app itself fails.

The haptic patterns feel too subtle (or too strong). Can I adjust them?

Haptic intensity respects your system setting: iOS Settings → Sounds & Haptics → Haptic Intensity. If you'd like a per-emotion intensity control inside feelune, let us know at [email protected] — that's on our roadmap.

I found a bug or have a feature request.

We'd love to hear it. Email [email protected] with a short description of what you saw (and what you expected). Screenshots are always welcome.